Partywings
Tele Caller - Vendor & Party Coordinator
Delhi NCR / Office Full Time On-site Entry Level Customer Support As per market standard + Incentives
Posted January 6, 2026 (1 weeks ago)
Skills Required
Telecalling Customer Service Vendor Communication CRM Tools Hindi English
About This Role
Join Party Wings as a Tele Caller to be the voice of our platform! You'll help customers plan their perfect celebrations by connecting them with the right vendors, managing bookings, and ensuring smooth coordination.
This role combines customer service with vendor management - you'll be the bridge that makes celebrations happen. Perfect for someone who loves talking to people and solving problems.
Your Daily Work:
- •Handle incoming customer inquiries about services
- •Call vendors to check availability and negotiate rates
- •Coordinate booking confirmations and follow-ups
- •Resolve customer and vendor issues over the phone
- •Update CRM with customer and booking information
Key Responsibilities
- •Respond to customer calls and WhatsApp inquiries
- •Match customer requirements with suitable vendors
- •Negotiate pricing and packages with vendors
- •Confirm bookings and send updates to customers
- •Handle complaints and escalate when needed
- •Maintain accurate records in our system
Requirements
- 1+ years of telecalling or customer service experience
- Fluent in Hindi and English (spoken)
- Strong phone communication skills
- Basic computer and CRM knowledge
- Patient and empathetic personality
- Ability to work in fast-paced environment
Nice to Have
- Experience in event or hospitality industry
- Knowledge of additional languages
- Sales or negotiation experience
- WhatsApp business experience
Benefits
About Partywings
Partywings
Events / Marketplace / Consumer Tech
Make Every Celebration Magical ✨
Delhi NCR, India
10-25 employees
Founded 2024
Apply for This Position
Fill out the form below and we'll get back to you within 48 hours.
Application Submitted!
Thank you for applying to Tele Caller - Vendor & Party Coordinator at Partywings.
We'll review your application and get back to you within 48 hours.